The Client acknowledges that IT services (including hardware repair, software troubleshooting, and infrastructure management) involve inherent risks. These risks include, but are not limited to, the loss of data, hardware failure during the repair process, or software corruption.
The Client is solely responsible for backing up all data, software, and files prior to service. Brandon Beeson (Beeson Tech) will not be held liable for any loss of data, regardless of the cause.
To the maximum extent permitted by California law, Brandon Beeson shall not be liable for any indirect, incidental, or consequential damages. Liability is strictly limited to the total amount paid for the specific service provided.
Any hardware left for more than thirty (30) days following the completion of service notification will be considered abandoned and may be recycled or disposed of.
Payment is due upon completion of services unless otherwise agreed upon in writing. Late payments may be subject to a 5% monthly late fee.
This agreement shall be governed by the laws of the State of California, County of San Bernardino.
Beeson Tech provides a 7-day limited warranty on labor. If the specific issue addressed during service recurs within 7 days, it will be investigated at no additional labor cost. This does not apply to new issues, user error, or software updates performed after service.
Final Release: After 7 days from the completion of service, the work is deemed accepted and finalized. Brandon Beeson is released from any and all further liability related to the hardware or software serviced. Any requests after this period will be billed as a new service inquiry.
Primary Service Zone: Beeson Tech provides on-site services within the High Desert region, including Hesperia, Victorville, Apple Valley, and Oak Hills.
Travel Fees: On-site service requests located outside of the Primary Service Zone are subject to a travel surcharge, which will be disclosed and agreed upon prior to the commencement of work.
Remote Support: For clients outside the service area, support is strictly limited to remote assistance via screen-sharing software, billed at the standard remote rate.